TERMS & CONDITIONS
CUSTOMER CARE
At Rugged, we’re committed to making sure every customer feels supported from checkout to delivery and beyond. If you have any questions about your order, sizing, returns, or anything else, our team is here to help.
You can reach us anytime at rugged.clothingstore@gmail.com, and we’ll do our best to respond within 24 hours on business days. We also offer a detailed FAQ to help with common questions about shipping, returns, and more.
Your satisfaction means everything to us—because rugged gear should come with rugged support.
PRIVACY & SAFETY
At Rugged, your privacy and safety matter. We only collect the personal information necessary to fulfill your order—like your name, address, and payment details—and we never sell or share your data with third parties for marketing purposes. All payments are processed securely through trusted providers like Stripe and PayPal, and your credit card info is never stored on our servers.
We use industry-standard SSL encryption to protect your data during checkout, and any data we collect (such as browsing activity through cookies) is used only to improve your shopping experience. You can opt out of marketing emails at any time using the unsubscribe link in our messages.
By using our site, you agree to our Privacy & Safety Policy. If you have any questions or concerns, reach out to us anytime at rugged.clothingstore@gmail.com.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL